Why VoIP Is the Best Option for Your Business

By CRA | August 09, 2016 | 0

Many people have heard of VoIP or Voice over Internet Protocol, but not many know about the benefits of VoIP. In summary, VoIP is a technology that transmits audio files as data over a digital network to another computer or a VoIP phone or any device that you are using to communicate with. As it uses the same protocols that the Internet uses, the Internet isn't strictly necessary; therefore, call charges can be minimized.
By not knowing these benefits, people aren't aware of the advantages that VoIP offers and aren't making the switch as they should. Below is a list of some of the advantages of VoIP: 

Cost-Effective Calls
VoIP is undoubtedly more cost-effective than conventional landline phones. VoIP will not only save your businesses money, but it will also increase your employees’ productivity by letting them receive calls from any mobile device like cell phones, computers or tablets.

Who would not jump at the chance of reducing their spending in business communication?

When talking to a provider, make sure to ask for all their different options. For example, if you work for a marketing firm with international offices you might prefer unlimited local and long distance calls without compromising your budget versus paying a meter charge per long distance call.

Additional Attributes at No Cost

Imagine if you are part of a construction firm, and your job demands being out in the field at least three days a week. Wouldn’t it be nice to have your phone calls forwarded to your cell phone while you are out of the office? With VoIP, now you can and at no extra cost.

Long gone are the days where businesses have to pay extra for additional attributes in communication services. Features for example Voicemail, Caller ID, Call Forwarding, Call Waiting, Call Transfer, etc. are offered at no added price with VoIP. For business goals, features like electronic mail and web utilities, just to name a few, are also offered free of charge.

Selecting Own Area Code
Another great advantage of VoIP is the ability to choose your own phone numbers and area codes. What this means is that if you want to maintain your existing point of contact, you can always transfer your numbers to the new VoIP service, or you may decide to choose a new one based on the area code.

Excellent for Company
Many business owners are now switching to VoIP. With all the features and benefits discussed above, they can reduce their business costs and phone bills, while increasing their productivity. With VoIP, employees are able to stay in touch with their employers, colleagues and most importantly, their customers.

This will also save your business tons of money if you have mobile employees who travel widely like sales people in your business. Not only can they stay in constant communication with HQ and their customers, it also providers their customers with a single point of contact regardless of if they are on the road or not. All they need to do is to plug in and accept the calls irrespective of where they are in the world.

Now that you're aware of the many benefits of VoIP, along with the flexibility and freedom that VoIP offers, you understand that they are many more advantages with VoIP compared to the normal landline phones.

CRA offers VoIP solutions for small, medium and large sized businesses. Contact us now at 212-376-4040 or email us at [email protected]

 

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