Computer Resources of America, also known as CRA, is a leading IT solutions provider to big and small business entities and organizations in New York. In just over 20 years, since its inception, it has made to the prestigious Inc. 500 list from Inc. Magazine and solidified its niche as a trusted name in 360-degree IT solutions that are cost-effective, customized and highly effective.
So, what are CRA’s offerings under Managed Services?
CRA has leveraged its wide expertise with IT Management and Support Systems in the IT space to refine its core offerings to customers. And among those holistic solutions are its wide spectrum of cutting-edge Management, Support and Monitoring services which together make up the broad umbrella called Managed Services.
Their experience indicates that the challenge most business entities face today are regarding their IT resources, and which can be broadly divided under the following areas –
- Lack of adequate in-house knowledge on IT
- Vastly different costs of IT maintenance
- Lack of proper IT training among internal staff
CRA’s enterprise level tech support is geared to fulfilling these very concerns of organizations. Their vast experience in enterprise IT consulting and an equally adept in-house team of IT professionals have helped them to redefine and create the most unique offerings, all tailored according to the client’s requirements.
Management-Support-Monitoring – The CRA Three-Pronged Approach
CRA’s three-pronged approach to resolving enterprise level tech requirements includes –
- A 24x7 maintenance and monitoring service which takes care of all loopholes for your IT infrastructure. This proactive maintenance is further enhanced by their industry-best software customized accordingly to deliver the best network monitoring possible.
- 24x7: The CRA Network Operations Center is at work to take care of all your IT needs including server and desktop monitoring, disk utilization, uptime or any problem that occurs with virus attacks.
- Unlimited Remote and Onsite Assistance is delivered to effectively reduce costs of IT maintenance and administration. This also means that if and when there’s a problem, the CRA 24 hour assistance team will immediately resolve the errors. Their maintenance programs are regular, consistent and designed to meet all urgent calls. In fact they also do nighttime and weekend patching that might occur at any moment. And even before you realize that a problem had shown up, it would be resolved on time.
- Built-in backup and disaster recovery is crucial for uninterrupted functioning of businesses and protecting in-house databases. In fact, there are some important questions that any organization needs to ask itself before designing an IT solutions infrastructure.
For instance – how would you recover data when the server crashes; what tools are you employing to recover last amounts of data and how would you restore it?
Answers to these questions help you better understand your business, including the custom backup and recovery solutions you need to fight downtime. DoubleTake, VMware Site Recovery Manager, and AppAssure are some of the best software solutions CRA uses to equip companies during emergency scenarios.
Custom-built, cost-effective and cutting-edge, Computer Resources of America solutions provide a robust and dynamic IT solutions backup to every company depending upon the size and quality of business.
For more information visit: http://www.consultcra.com/services/managed-services/24x7-network-monitoring-and-maintenance/
.